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Connected Flow

<h3 dir="ltr">DNA Recruit's Head of Marketing, Monika Vaiciulyte, discusses smooth delivery and onboarding support, as part of her agency&rsquo;s brand new recruitment website project with SourceFlow.</h3>
&nbsp;
&nbsp;
<h5>SourceFlow: Tell us a bit about DNA?</h5>
&nbsp;
Monika: &ldquo;DNA Recruit is a boutique recruitment company with a focus on creating real connections and building purposeful partnerships.
&nbsp;
&ldquo;We help our clients find and attract top talent in client services, strategy &amp; planning, marketing, creative &amp; design, business development, tech &amp; emerging technology. Founded by Ali Wallace and Jo Suter in 2008, our uniquely honest and personal approach sees candidates, clients and employees as people, and jobs as careers.&rdquo;
<h5 dir="ltr"> SourceFlow: Why did you choose to partner with SourceFlow?</h5>
&nbsp;
Monika: &ldquo;Once we decided to leave our previous website provider, we had a clear ambition and goal to work with someone creative, able to implement a seamless user journey while still being flexible and producing a tailored website to represent who DNA Recruit is and the level of services we provide. SourceFlow offered us just that and we were impressed by their creativity and professionalism.&rdquo;
<h5 dir="ltr"> SourceFlow: How did you find the delivery of your recruitment website?</h5>
&nbsp;
Monika: &ldquo;The delivery was really smooth and the team at SourceFlow supported us at every step of the way. We were having regular catch ups and kept each other in the loop with all the updates and work going on, so we were always on the same page in terms of expectations and delivery.&rdquo;
&nbsp;
<h5 dir="ltr">SourceFlow: How did you find the team to work with?</h5>
&nbsp;
Monika: &ldquo;The team provided outstanding service and worked together to make sure everything was delivered on time even with our very tight schedule. It really felt like we were working on this project as one team. We have supported each other on this journey and the end result was praised by everyone &ndash; our clients, candidates and internal team.&rdquo;
<h5 dir="ltr"> SourceFlow: What are you most pleased with during this project?</h5>
&nbsp;
Monika: &ldquo;I want to say clear and open communication, we feel that our requirements and expectations were listened to and we were always kept in the loop and updated on the work being carried out. This approach created a great foundation for our collaboration and the impressive end result.&rdquo;
<h5 dir="ltr"> SourceFlow: What&rsquo;s next for DNA?</h5>
&nbsp;
Monika: &ldquo;DNA Recruit is on an exciting path of growth and expansion, so it is only up from here and our refreshed brand and the new website is a great representation of that. We are very excited to see where the next year takes us.&rdquo;
&nbsp;
If you want a new recruitment website that will look and feel as good, and work as well as Monika's, <a href="https://www.sourceflow.co.uk/book-a-demo/">book a demo to find out how SourceFlow could help you.</a>

The Interview

<h4>Hannah Richardson, Global Marketing Director at Gravitas Recruitment Group, explains why she chose SourceFlow to deliver six new <a href="https://www.sourceflow.co.uk/" target="_blank" rel="noopener">recruitment websites</a> in six months - all integrated with Bullhorn and Broadbean.</h4>
&nbsp;
<h5>SourceFlow: Tell us a bit about Gravitas as a company?</h5>
 Hannah:&nbsp;&ldquo;Gravitas are an internationally renowned, award-winning, recruitment group supporting niche roles within the technology, insurance, and banking sectors. They help fuel innovation by supporting specialisms that underpin development, transformation, and growth.
&nbsp;
&ldquo;Gravitas have expanded into locations with globally significant financial and technology hubs, including UK, Netherlands, Germany, Hong Kong, mainland China and Singapore, ensuring they are at the heart of innovation.&rdquo;
&nbsp;
<h5>SourceFlow: Why did you choose to partner with us?</h5>
Hannah: &ldquo;Our previous recruitment website provider was not meeting our needs, so we decided to partner with SourceFlow, because of their growing reputation of doing things differently.
&nbsp;
&ldquo;We were refreshed by their willingness to tailor to our needs quickly, excellent knowledge of the recruitment industry&rsquo;s technical needs, and their ambitious growth plans, including an exciting technical roadmap.&rdquo; &nbsp;
<h5>SourceFlow: How did you find the delivery of your <a href="https://www.sourceflow.co.uk/" target="_blank" rel="noopener">recruitment websites</a>?</h5>
Hannah:&nbsp;&ldquo;It was a very fast-paced and complex project including multiple languages, a redesign, and a large technical/SEO specification. We started off by testing one website build for Germany, and then proceeded to work together to build another five <a href="https://www.sourceflow.co.uk/" target="_blank" rel="noopener">recruitment websites</a> within six months, for the Netherlands, our Group website, UK, Hong Kong and Singapore.&nbsp;
&nbsp;
&ldquo;We had regular weekly catch ups (sometimes more), allowing us to fix issues as they appeared. It was a huge project, and overall we were very happy with SourceFlow&rsquo;s delivery of the project. We&rsquo;ve had great feedback from our staff, clients and candidates alike, commenting on how user friendly and engaging the website is.&rdquo; &nbsp;
<h5>SourceFlow: How did you find the team to work with? &nbsp;</h5>
Hannah: &ldquo;The team was excellent throughout. We couldn&rsquo;t have done it without the excellent service and hard work from our account managers, Bryony and Helen. We also had amazing support from the CEO, CRO, CTO and all the developers involved in the project. It was a team effort that really paid off.&rdquo;
&nbsp;
<h5>SourceFlow: Do you feel like you are listened to as a customer? &nbsp;</h5>
Hannah: &ldquo;Yes, we had a lot of specific requirements at all stages, and SourceFlow listened and took on all requirements, including the great feedback, and things we needed to be improved.&rdquo;
<h5>&nbsp;</h5>
<h5>SourceFlow: What are you most pleased with during this project?</h5>
 Hannah:&nbsp;&ldquo;The flexibility to tailor their service to our specific needs &ndash; quickly.&rdquo;
<h5>&nbsp;</h5>
<h5>SourceFlow: What&rsquo;s next for Gravitas in terms of recruitment marketing?</h5>
&nbsp;
Hannah: &ldquo;It's now time to improve the performance of the websites &ndash; which are already performing much better than they previously did. We will build on the excellent foundation we&rsquo;ve been given to generate leads for the business. We&rsquo;re also excited to now have the time to get stuck into new multi-channel marketing campaigns for all the key areas of our businesses across tech, insurance, and banking and all our countries. Having the websites as a strong representation of our business and brand, will help elevate all the future marketing we do.&rdquo;

The interview

1. Tell us a bit about C&amp;M?
C&amp;M Travel Recruitment were formed in 1998 and are the most established specialist travel recruitment company in the UK. Recruiting for all roles in the travel industry &ndash; including Travel Consultants, Product Executives, Marketing Managers, Heads of IT and Chief Executives &ndash; we have successfully placed thousands of candidates in travel jobs over the last 25 years.
2. Why did you choose to partner with SourceFlow?
After comparing a number of website developers over a series of weeks, we decided to go with Sourceflow for a variety of reasons, including their attitude and experience, enthusiasm for our project and the quality of their previous websites.
Also, we spoke to other members of The Recruitment Network to get their thoughts on Sourceflow and we received universally positive feedback about their experiences.
3. How did you find the delivery of your website?
We were in the fortunate position of having a relaxed deadline for when we wanted the website to go live. We simply wanted the website to be as good as possible before we switched everything over &ndash; and Sourceflow were fantastic in helping us achieve this.
We had a number of discussions about the look and feel of the new site, and we sent across various examples of other websites which we liked. Very shortly after, we received the first designs of our new site &ndash; and we knew we had chosen the right company to work with. We wanted a bright, engaging, user-friendly website which made it as easy as possible for candidates to find and apply for relevant jobs &ndash; and that's exactly what Sourceflow delivered.
And when it came to the go live date, the switchover to the new website was seamless.
4. How did you find the team to work with?
Helen and Callum were both a pleasure to work with. Friendly and easy to talk to, they both immediately understood what we wanted to achieve, and offered great suggestions to help us create the best website possible. Whenever we asked for any small alterations to the website, the team got back to us quickly and made the changes in a short timeframe.
5. What are you most pleased with during this project?
The goal of the new site was always very simple - to create a clean website that allowed candidates to find details of relevant jobs as easily as possible, and then be able to apply for the roles in as few steps as possible. Sourceflow completely delivered this.
We also love that the site gets better all the time. For instance, when we were discussing various features that we wanted on the new site, we asked if we could have a radius search on the job search page, but we were told this wasn't something that Sourceflow could currently provide. However, shortly before the website went live, we were told that Sourceflow had been developing this feature behind the scenes and that it could now be added to the site!
In addition, we are regularly being told about various other features and additions which are soon to be made available, so we look forward to seeing how our site grows in the coming months and years.
6. What&rsquo;s next for C&amp;M?
Last year was our busiest year ever - so more of the same please! Alongside the new website, we also created a brand new logo earlier this year, so this marks a new stage and complete refresh for C&amp;M.
Recruitment in the travel industry is always candidate-led, so we're aiming to do all we can to help attract the sector's best talent &ndash; including launching our new website, sponsoring industry events, investing in new recruitment tech, and hosting travel recruitment and HR seminars.
&nbsp;

1. Tell us a bit about Creative Recruitment?&nbsp;
In 1995 Creative Recruitment was established, a pioneering Creative Talent Agency connecting the finest Creative Talent with the most respected companies and brands across the UK and beyond. &nbsp;Specialists within permanent, freelance and contract - Digital, Print and Integrated vacancies. &nbsp;Recruitment for the creative industry is our total focus.
Creative Consultants with creative expertise, industry knowledge and recruitment skills. &nbsp;Creative's ethos is to partner the best talent with some of the finest, creative, digital and marketing industries. &nbsp; ​By really listening to the needs of both, ​​candidates and clients we create freelance, contract and permanent careers.
We cover the full range of creative industry roles: digital, advertising, design, integrated, print, e-commerce, fashion, retail, marketing, packaging, POS, entertainment, film, motion graphics, 3D TV publishing, PR, charities, telecom, corporate and finance.
The Creative Recruitment team comprises specialist consultants with design qualifications and digital industry experience and knowledge.
2. Why did you choose to partner with SourceFlow?&nbsp;
Creative Recruitment chose to partner with SourceFlow as we had worked with many of the staff previously. &nbsp;Working with creatives for the creative industries it was imperative to me that we had a showcase site that the Creative Recruitment team were proud of. &nbsp;SourceFlow delivered that.
3. How did you find the delivery of your website?&nbsp;
The support from design through to delivery by SourceFlow has been excellent. &nbsp;The aftercare has been second to none.
4. How did you find the team to work with?&nbsp;
The team were excellent, and I can only thank them for all the challenges I gave them in producing a beautiful and functioning site. &nbsp;Helen, Callum and Emma have been amazing (although I am probably drove them slightly crazy with the edits). &nbsp;From the Design to the go live everyone has been wonderful.&nbsp;
5. What are you most pleased with during this project?&nbsp;
The attention to detail that the team delivered on has been brilliant. &nbsp;The nuances that take a site from good to great were supported (even with no doubt some hair pulling) and implemented.&nbsp;
6. What&rsquo;s next for Creative Recruitment?&nbsp;
Now that the branding is implemented onto our new site, I need to ensure that the look and feel is reiterated throughout our marketing material and supporting literature. &nbsp;I have a plan for what is next but that is a business secret!
In 1995 Creative Recruitment was established, a pioneering Creative Talent Agency connecting the finest Creative Talent with the most respected companies and brands across the UK and beyond. &nbsp;Specialists within permanent, freelance and contract - Digital, Print and Integrated vacancies. &nbsp;Recruitment for the creative industry is our total focus.

SourceFlow: Tell us a bit about DNA?
Monika:&nbsp;&ldquo;DNA Recruit is a boutique recruitment company with a focus on creating real connections and building purposeful partnerships.
&ldquo;We help our clients find and attract top talent in client services, strategy &amp; planning, marketing, creative &amp; design, business development, tech &amp; emerging technology. Founded by Ali Wallace and Jo Suter in 2008, our uniquely honest and personal approach sees candidates, clients and employees as people, and jobs as careers.&rdquo;
 SourceFlow: Why did you choose to partner with SourceFlow?
Monika:&nbsp;&ldquo;Once we decided to leave our previous website provider, we had a clear ambition and goal to work with someone creative, able to implement a seamless user journey while still being flexible and producing a tailored website to represent who DNA Recruit is and the level of services we provide. SourceFlow offered us just that and we were impressed by their creativity and professionalism.&rdquo;
 SourceFlow: How did you find the delivery of your recruitment website?
Monika:&nbsp;&ldquo;The delivery was really smooth and the team at SourceFlow supported us at every step of the way. We were having regular catch ups and kept each other in the loop with all the updates and work going on, so we were always on the same page in terms of expectations and delivery.&rdquo;
SourceFlow: How did you find the team to work with?
Monika:&nbsp;&ldquo;The team provided outstanding service and worked together to make sure everything was delivered on time even with our very tight schedule. It really felt like we were working on this project as one team. We have supported each other on this journey and the end result was praised by everyone &ndash; our clients, candidates and internal team.&rdquo;
 SourceFlow: What are you most pleased with during this project?
Monika:&nbsp;&ldquo;I want to say clear and open communication, we feel that our requirements and expectations were listened to and we were always kept in the loop and updated on the work being carried out. This approach created a great foundation for our collaboration and the impressive end result.&rdquo;
 SourceFlow: What&rsquo;s next for DNA?
Monika:&nbsp;&ldquo;DNA Recruit is on an exciting path of growth and expansion, so it is only up from here and our refreshed brand and the new website is a great representation of that. We are very excited to see where the next year takes us.&rdquo;
If you want a new recruitment website that will look and feel as good, and work as well as Monika's,&nbsp;<a href="https://www.sourceflow.co.uk/book-a-demo/">book a demo to find out how SourceFlow could help you.</a>
&nbsp;

1. Tell us a bit about eHire? eHire is a tech and sales staffing company out of Atlanta.&nbsp;
2. Why did you choose to partner with SourceFlow? We've partnered with the team at SourceFlow in past years and were very excited to get the chance to work together again.&nbsp;
3. How did you find the delivery of your website? It was very easy working with the team and the website looks great.&nbsp;
4. How did you find the team to work with? Very easy, quick to respond, and fun to work with.&nbsp;
5. What are you most pleased with during this project? While we used a marketing agency to help with the design, all aspects of functionality were executed beautifully. And we love the new features released!
6. What&rsquo;s next for eHire? We're excited to release some new services and work with SourceFlow to help us market them!

1. Tell us a bit about Eligo?
We have over 20 years experience as career consultancy partners. We work across a few niche markets including technology, medical, events, fire and security. In every team our service is focussed on being knowledgeable market specialists with longstanding relationships enabling us to connect the best candidates and clients in the market not just on the market, through our unique engaged network.&nbsp;
2. Why did you choose to partner with SourceFlow?
The combination of the experience of the team, the tech stack that focussed on delivering high speed and reliability, the vision for the future in terms of product development including sourcing insights and analytics plus the commitment to customer service. Hands down, this combinations makes SourceFlow a market leader.&nbsp;
3. How did you find the delivery of your website?
Over the years I&rsquo;ve worked on a number of similar projects and this has by far been the smoothest amd least stressful! The team have been great and I&rsquo;ve been particularly impressed when we had a potential couple of bumps in the road (due to our previous supplier and integration partner) both Matt and Alec jumped straight on the phone personally to offer their support and assistance, helping us navigate the issues quickly and effectively.
4. How did you find the team to work with?
Great communication, regular calls, updates and project slack channel all helped keep us on track and well informed. They&rsquo;re also a lovely bunch which is important to us as life is too short to work with dickheads! We like to work with partners not suppliers, with the view of growing together.
5. What are you most pleased with during this project?
With multiple niche sectors we needed to be able to represent each team but to have a coherent brand and messaging across the site which we think we achieved. The job search and advice and insights pages are the most important functionalities so the google style job searching is excellent and we&rsquo;re delighted with the usability and filtering of our content now, we can&rsquo;t wait to be driving more quality content for our candidates and clients. We&rsquo;ve already had 2 new client enquiries submitted via our contact us page so we haven&rsquo;t seen any dip in traffic or conversion which you might expect in your first couple of weeks!&nbsp;
6. What&rsquo;s next for Eligo?
Our focus right now is asking ourselves &ldquo;how good can we be&rdquo;? We&rsquo;re really proud of our achievements so far but we&rsquo;re always looking to identify and seize opportunities to be better. To drive growth through talent, for our people, our business and our partners, both candidates and clients. Exciting times ahead and now with a nice shiny new website!!

Tell us a bit about Engage People?
In 2016, Engage People was formed with one mission: to create happier and more productive workplaces by aligning business with talent. Since then, we&rsquo;ve proudly built a reputation for creating equitable and valuable relationships with our partners, leading to annual revenue growth year on year. We are a specialist recruitment firm scaling companies and careers by identifying and connecting ambitious individuals across four niche strands, Accountancy, Financial Services, Legal and Insurance. Our two Best Small Agency award wins recognised the innovation and inspiration we bring to our training, tools, and competencies, embracing digital transformation to achieve our mission.
2. Why did you choose to partner with SourceFlow?
We chose to partner with SourceFlow initially for our new website as we really liked the flexibility they offered around the design and creative aspects of the site build. It felt like where they were as a company and what they offered was fairly well aligned with us as a company and what we were looking for. The ability to almost be part of a steering committee essentially as to how the platform offering progresses over time was too good to turn down. We especially liked the use of attribution modelling to provide full end-to-end ROI tracking. We did some research and received glowing feedback from a company whose website was almost about to launch at the time.
3. How did you find the delivery of your website?
The delivery of the site was a positive experience. Regular meetings with Alec, Helen and initially Matt, ensured that all parties were on track throughout and working towards the same goal. We felt they provided excellent feedback and guidance as we worked through the deliverables from our side at the earlier stages of the project. There was the occasional hiccup along the way as with any project but they have delivered a stunning and hopefully converting new website, as promised.
4. How did you find the team to work with?
The SourceFlow team were excellent to deal with throughout the web project. They were always on hand to give their insight and expertise on what might work best or how to progress the project. Most importantly they were always pleasant to deal with, easy to speak to and personable. The regular communication via video call, email and WhatsApp ensured we were always up to date on what was happening.
5. What are you most pleased with during this project?
I would say the actual website is what we are most pleased with from this project. The finished site has super-fast load speeds and a great UX. The design really brings our brand to life, and it just feels like an Engage People website throughout. We are excited about all the features yet to come.
6. What&rsquo;s next for Engage?
Next up is a focus on recruiting internally, which we are sure the &lsquo;work for us&rsquo; page on our new site will help with no end. We are targeting a number of key hires across our different divisions over the months ahead. All going well our attention will then turn to opening some new divisions in similar areas to that which we already operate in, over the medium term. We are excited to continue to evolve the Engage People Brand over the coming months.

1. Tell us a bit about Futureheads?
Futureheads is an award-winning, digitally curious team of consultants dedicated to specific digital skills-sets, delivering deep knowledge and true consultancy across Design, Digital and Tech recruitment. Our breadth of recruitment services ranges across specialists in permanent, retained and contract, as well an embedded and full range talent solutions offering. We run like clockwork with your teams, to create innovative talent solutions that will deliver now &ndash; and in the future. On top of that &ndash; we&rsquo;ve been officially named a B Corporation, furthering our commitment toward running our business as a force for good while delivering people before-profits service.
2. Why did you choose to partner with SourceFlow?
With the experience, knowledge and future-proofed thinking of the Sourceflow model - the non-templated, fully customisable and flexible approach to design meant that together we were able to build a fully bespoke website. The team hold years of experience in understanding recruitment, and that shared knowledge of our customer base meant that it was a no-brainer that we chose Sourceflow in our quest to create a better digital recruitment experience for our customers.
3. How did you find the delivery of your website?
The website delivery, from brief to design, build and deployment, was seamless. The level of detail and communication to understand and interpret the Futureheads brief meant that we knew we were working with a team that genuinely cared about their product, service and delivery. It didn&rsquo;t stop at go-live, the support after deployment has also been swift.
4. How did you find the team to work with?
The team have been a pleasure to work with. With their combined years of experience in the field, it was undoubtedly the simplest design and build of a recruitment website process I&rsquo;ve ever worked through. The team just get it. The aligned thinking allowed for every stage of the project to stay coherent to the brief and meant that our outcome was something we were all proud of.
5. What are you most pleased with during this project?
Sourceflow&rsquo;s unwavering determination to deliver good quality service and products throughout the whole project has been admirable. Overall, we&rsquo;re pleased with the support we&rsquo;ve received to make this website launch a success. &nbsp; 6. What&rsquo;s next for Futureheads?
We work in a fast-paced environment of not only recruitment but digital and tech. Things don&rsquo;t stop, and we&rsquo;re keen to keep developing our digital shop window with SourceFlow as we expand into new sectors and work to further improve our customer experience. We&rsquo;re excited about things to come with our B Corp certification, we&rsquo;re working on setting the benchmark in tech and digital recruitment and look forward to continuing this journey with SourceFlow.

1. Tell us a bit about Jackson Grant?
Jackson Grant is celebrating a decade as Thailand's leading recruitment agency for manufacturing &amp; supply chain professionals, providing Executive Search, Project, RPO and Outsourced Staffing Solutions.
Jackson Grant's innovative and game-changing talent strategies keep them at the eye line of their client&rsquo;s requirements and candidates&rsquo; expectations and have helped leading multinationals thrive throughout the Southeast Asia region for the past decade.
2. Why did you choose to partner with Sourceflow?
Our marketing partner highly recommended Matt and his new company SourceFlow. They recommended that Sourceflow is a new recruitment website platform that would be the upcoming new generation platform. We were very excited to partner with Sourceflow and have not been disappointed.
3. How did you find the delivery of your website?
Jackson Grant loves the design, and the platform seems very adaptable to accommodate our recruitment needs.
4. How did you find the team to work with?
Working with the SourceFlow team has been very smooth. Although we are in a different part of the world, they accommodate us by allocating their early morning slots for us and follow up very religiously on things that need to be done.
5. How have you found post-go-live support?
I love the fact that the Sourceflow team is always ready to support with our continuous website detail tweaks, and have been very patient with our constant updates as we learn how to use the platform. They are even taking our comments for consideration to update and improve their platform.

1. Tell us a bit about Leonid?
Leonid recruits for roles of all levels across the R&amp;D tax and corporate governance sectors.
We do things a little differently; we work solely on a retained search basis &ndash; regardless of role seniority. As such, our main focus is on providing a gold standard service to our clients. We&rsquo;ve been in business for four years and while we&rsquo;re a small team, we have plans for growth in the near future.
2. Why did you choose to partner with SourceFlow?
Our previous website served as a decent introduction to Leonid, but over time it became apparent that the brand proposition and user journey were not clearly defined enough. Clients and candidates have very different needs when they visit a website and we needed to provide two very clear paths. Likewise, the two sectors we recruit for also have very different requirements, so we needed a really sophisticated solution to ensure we could address each target audience and provide a seamless experience for whoever was visiting our site.
Sourceflow reassured us that they could take on this challenge with something really bespoke for Leonid, which would deliver an exceptional user experience, combined with great design and functionality. We also liked the idea of working with a SaaS model, so that we can continually build on the website and improve it as we receive more user data, all the while having the added reassurance of ongoing technical support. And finally, I had only heard glowing recommendations from other Sourceflow customers, so this really sealed the decision for us.
3. How did you find the delivery of your website?
Overall, we&rsquo;ve had a great experience of working with Sourceflow. They always listened carefully to feedback and patiently worked with us to really &lsquo;nail&rsquo; the brand and the user experience that we had envisaged. There have been a lot of tweaks required before we could go live &ndash; as you would expect &ndash; but the team worked at a fast pace to get everything corrected in preparation for launch.
4. How did you find the team to work with?
Helen and Callum were both very responsive and proactive, making sure that the project kept moving along. They were also calm, good-humoured and a pleasure to work with. The development team have also worked quickly to address all of our requests and amendments.
5. What are you most pleased with during this project?
We&rsquo;ve ended up with a website that provides a clear user journey and which looks completely different to any other recruiter&rsquo;s website. It also really highlights our USPs. This was the brief &ndash; and Sourceflow delivered!
6. What&rsquo;s next for Leonid?
We are looking to expand in the next year or so &ndash; watch this space! It&rsquo;s very reassuring to know that we can scale the website as we grow. We are also continuing to champion a different approach to recruitment; we firmly believe that the traditional contingency model is flawed and we&rsquo;re out to show the world that there is a different and better way.

Tell us a bit about LSP...
LSP Renewables is a renewable energy recruitment agency, dedicating to servicing the international renewable energy industry. We cover both permanent and contract positions across a wide range of renewable technologies.&nbsp;
We have four offices, our HQ in Bromley - UK, a second that opened in Taiwan in 2019, closely followed by our Dallas office in the United States in 2022 and Seoul, Korea this year.
We passionately believe in reducing global CO2 emissions in order to safeguard the long-term future of our planet. This passion fuels our desire to provide best in class talent and career support services to the companies and people working to achieve a brighter, greener future.
We aim to connect market leading talent with innovative market leading projects from our offices across the globe, so that together those challenges and net zero emissions targets can be met.
Why did you choose to partner with SourceFlow?
Our Operations Manager Kathryn already had connections with some of the team at SourceFlow but we made the initial introductions with Matt &amp; Craig at BH Engage towards the end of last year. Matt &amp; Craig were extremely approachable, we got to know them and their experience, they weren&rsquo;t pushy and allowed us to ask all the questions needed.&nbsp;
The team at SourceFlow have reams of experience in building recruitment websites, and we knew they would have the ability to build and provide the services we were looking for.&nbsp;
How did you find the delivery of your website?
The delivery couldn&rsquo;t have gone better for us, the team understood what we were looking for, took into consideration all of our inspirations/examples and had the confidence to create what we had in mind. The team implemented our brand into every design they proposed and advised when needed. Helen &amp; Callum kept us up to date throughout the whole process, ensuring we knew where the project was at, and what needed a bit more work.&nbsp;&nbsp;
How did you find the team to work with?
We worked very closely with Helen Taylor &amp; Callum Hull throughout and couldn&rsquo;t have asked for a better team!&nbsp;
Firstly, their knowledge and expertise were to the highest standard, always there with great ideas when we were trying to bring an idea to life. No problem was too big for the team, anything we asked, they&rsquo;d find a way to do it.&nbsp;
The team here at LSP made a genuine relationship with SourceFlow, our weekly calls ended up in us floods of laughter, and they were extremely easy for us to pick up the phone to.&nbsp;
We couldn&rsquo;t ask for anyone better!&nbsp;
What are you most pleased with during this project?
Can we say everything? Our new site is a complete refresh for us, its modern, user friendly and allows us to collate a range of different engagement data to analyse how things are working for us. Our aim at the beginning was to provide a site to not only showcase our roles but a place where we could offer solutions to both Clients and Candidates.
What&rsquo;s next for LSP?
As the renewable energy industry grows, we look forward to growing alongside it, breaking into new technologies and learning about new green industries. LSP aim to be seen as a thought leader, being the go-to for all consultative advice.&nbsp;
First thing being first though, we need to get our Chinese site up and running&hellip;&nbsp;

<h3>Tell us a bit about MCG Talent?</h3>
MCG Talent is a specialist recruiter within the creative, marketing, communication and technology space. We have 3 offices, Dubai, Hong Kong, Singapore (and Riyadh coming soon). We have been operating within the Middle East and Asia since 2010. Unlike many of our competitors have been born out of the markets in which we are experts. 40 strong in 2023, and growing.
<h3>Why did you choose to partner with SourceFlow?</h3>
We had worked with a few of the team on our previous website, so we knew them, and they knew us.
<h3>How did you find the delivery of your website?</h3>
We are delighted with the end result, and the feedback has been good. Navigating the journey to launch proved to be a more substantial endeavour than initially anticipated, providing us with an opportunity for growth and learning. We engaged in the detailed work of creating credentials decks, a process that while time-consuming, served its purpose before being superseded by our website. At moments, it appeared as if our team was perhaps overly large; however, this led to the strategic decision to streamline our process by designating me as the primary contact for all design and copy-related matters. Ultimately, we're thrilled with the outcome, and we wholeheartedly believe that the quality of the result is what truly matters.
<h3>How did you find the team to work with?</h3>
Bruce was very accommodating as the lead for the site and we worked well with him to realize our vision. It&rsquo;s always difficult to try and convey sometimes simple requests over a VC and there was a significant time difference but we worked around it and got there in the end.
<h3>What are you most pleased with during this project?&nbsp;</h3>
The visuals and overall design. It has lived up to our expectations and is quite different to our competitors which is what we wanted. I believe it showcases more of who we are now, and where we are going rather than who we once were and for us thats a great thing. &nbsp;
<h3>What&rsquo;s next for MCG Talent?&nbsp;</h3>
We are looking forward to growing our offering across the Middle East and Asia and have eyes on other markets and offerings for our clients. Stabilising the team and adding key strategic hires to add value internally and externally is key in &rsquo;23. We are very much focused on being THE go-to agency in our space &amp; market, and so far that vision appears to be happening which is great.

1. Tell us a bit about Panda?
Panda is a Life Sciences recruitment agency that is dedicated to connecting world-leading talent to world-changing organisations. We are passionate about matching exceptional talent with exciting opportunities in the Biotechnology, Pharmaceutical and Medical Devices industries. With our expertise, experience, and global network, we ensure that both individuals and businesses thrive and succeed in the fast-paced and ever-evolving world of Life Sciences.
2. Why did you choose to partner with SourceFlow?
We selected SourceFlow as our development partner for Panda's website for several reasons. Firstly, their team has extensive experience in building recruitment websites, and they have a proven track record of creating exceptional websites. Secondly, when we presented them with our designs, they demonstrated confidence in their ability to deliver what we wanted, despite the unique and complex nature of our site. Lastly, we appreciated that the website was not based on standard template designs, which are common in the industry and offer little customization or flexibility.&nbsp;
3. How did you find the delivery of your website?
Throughout the entire development process, SourceFlow managed our project with exceptional efficiency and effectiveness. From our initial meeting to the testing and QA stages and beyond the launch, their team was constantly assisting us. We were impressed with their level of dedication and commitment to ensuring that our project was a success.
4. How did you find the team to work with?
We had an excellent experience working with the entire team at SourceFlow. From the beginning of the project to the end, their team was helpful, professional, and knowledgeable. We would like to give a special thank you to Helen, Callum, and Alec for their exceptional assistance throughout the development process.
5. What are you most pleased with during this project?
Overall, we are extremely satisfied with the final result and appreciate the hard work and dedication that SourceFlow invested in making our website a success.&nbsp;
6. What&rsquo;s next for Panda International?
As we continue to expand our business into new markets, we are excited to work with SourceFlow to create the German version of our website. We recently opened offices in Frankfurt, and we are confident that the SourceFlow team will be able to deliver a website that accurately represents our brand and meets the needs of our German-speaking audience.
&nbsp;

<h4>We spoke to Tom Higham, Marketing Coordinator at ProTech, about their new SourceFlow recruitment website.</h4>
<h5>&nbsp;</h5>
<h5>SourceFlow: Tell us a bit about ProTech?</h5>
&nbsp;
Tom:&nbsp;"ProTech is an employee-owned Recruitment Company focusing in the main on the STEM industries. We have been in business for over 30 years but it was in 2022 when the company made the transition to being employee owned that totally changed the dynamic for the better. Now everyone that works at ProTech has a stake in the business performance, we are working and supporting each other even more than we were previously which is excellent."
<h5>&nbsp;</h5>
<h5>SourceFlow: Why did you choose to partner with us?</h5>
&nbsp;
Tom: "We chose to partner with Sourceflow in order to have more control over how our content is presented and to bring our website forwards in terms of its design and delivery compared to our previous site. Not just that but it was the ambitious road map that Sourceflow have set out that involves many exciting features that we are looking forward to being able to use, in particular future integration with our new CRM."
<h5>&nbsp;</h5>
<h5>SourceFlow: How did you find the delivery of your website?</h5>
&nbsp;
Tom: "The delivery of our website went really well. We had to turn everything around pre-Christmas 2022 and with time running out it required all hands on deck, both on the ProTech side and the Sourceflow one. With much back and forth and constant communication, everyone pulled together to get the website into a completed state so that we were ready to launch in January. Like most websites that get launched, we are still improving as we go even now, and implementing a kaizen philosophy as we make improvements over time."
<h5>&nbsp;</h5>
<h5>SourceFlow: How did you find the team to work with?</h5>
&nbsp;
Tom: "The team were a pleasure to work with. Callum and Helen in particular have been really helpful, both in terms of their suggestions based on their expertise and their understanding of our concerns and queries that we had throughout the process. Callum Hull is a great communicator and it&rsquo;s been so easy to talk with him about the project and for him to go away and ensure the progression of our website the way in which we have asked."
&nbsp;
<h5>SourceFlow: What are you most pleased with during this project?</h5>
&nbsp;
Tom: "We were most pleased with the ability to have so much say in the way that our website was built. It&rsquo;s also very handy for me as the marketer to be able to edit the majority of the website on the fly without having to ask a support team to implement changes for me."
&nbsp;
<h5>SourceFlow: What&rsquo;s next for ProTech?</h5>
&nbsp;
Tom: "Alongside our CRM we have upgraded not just the website but lots of technology around the office to streamline and make more effective our ways of working more. We are already seeing the benefits of this but there is much more to come as the year progresses. It&rsquo;s been a great start to the year and we are looking forward to building upon not only our start to the year but our relationship with the likes of Sourceflow as progress into the future."

<h4>We spoke to Rebecca Lauder-Fletcher, Head of Marketing at Source Group International, about their new SourceFlow recruitment website.</h4>
&nbsp;
<h5>SourceFlow: Tell us a bit about SGI?</h5>
&nbsp;
Rebecca: "Source Group International are international recruitment specialists discovering talent across the technology and life sciences sectors. Our first brand was founded in 2015 and since then we&rsquo;ve grown to a global headcount of 100 providing a service globally.
&nbsp;
"We have office locations in the UK, Europe &amp; USA. Our purpose is to 'Discover Your Potential' and we&rsquo;re on a mission to invest in our people, drive sustainable improvement and deliver the highest level of customer service."
<h5>&nbsp;</h5>
<h5>SourceFlow: Why did you choose to partner with Sourceflow?</h5>
Rebecca: "We built our previous website three years ago and it was a great site for we needed at the time, however with the scale up and demands of our business we needed a better solution that aligned marketing directly with sales and something that would provide us the insight to get the best possible results. SourceFlow came as a top recommendation, and the platform could provide us the technology we needed to move our business forward.
&nbsp;
<h5>SourceFlow: How did you find the delivery of your website?</h5>
&nbsp;
Rebecca: "The delivery was excellent, working closely with the team, they captured my brand requirements excellently, whilst ensuring technology and functionality was in place. We worked to quite tight deadlines for the size and the demand of the project! There were definitely challenges along the way!"
<h5>&nbsp;</h5>
<h5>SourceFlow: How did you find the team to work with?</h5>
&nbsp;
Rebecca: "The team were excellent, they felt like an extension of my team and still do. I feel we can provide open and honest feedback and continue to develop our existing partnership.
&nbsp;
"What are you most pleased with during this project?
&nbsp;
"The results the site is bringing in already and the feedback I&rsquo;ve received from customers. Its really a top talking point for us!"
<h5>&nbsp;</h5>
<h5>SourceFlow: What&rsquo;s next for SGI?</h5>
&nbsp;
Rebecca: "Our next big project is Marketing Automation.. that&rsquo;s for the new year! And of course further development of our site, there are a few phases to come! Across teams we are focusing on building out our communities and networks through brand &amp; technology.
&nbsp;
"Thank you SourceFlow for an incredible project! And look forward to our partnership moving forward."

<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="16 seconds the talent crowd is a multi-specialist a">Tell us about The Talent Crowd?</h3>
&nbsp;
The talent crowd is a multi-specialist recruitment consultancy we're based in Manchester but recruit across the UK for the specialisms that we work in.
&nbsp;
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="27 seconds in our new website we were looking for">What were you looking for in your new website?</h3>
&nbsp;
In our new website, we were looking for the ability for candidates to be able to apply really easily first and foremost. We wanted people to be able to find jobs and apply to them really simply and easily but then we were looking for ways that we could add value that we can grow over time so that we can start to really build communities and crowds around.
&nbsp;
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="1 minute, 4 seconds website the new content things like that">Why did you choose SourceFlow?</h3>
&nbsp;
I chose SourceFlow because they are a trusted team a team I've worked with before but also because I know that there's something different coming in at each step along the roadmap. I know they're going to be constantly innovating and that's where I want to be, working with a business that is up for 'right let's try this' and 'let's do this' and 'now let's go this way'.
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="1 minute, 47 seconds the experience with Source flow is">&nbsp;</h3>
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="1 minute, 47 seconds the experience with Source flow is">What's the experience with SourceFlow been like?</h3>
&nbsp;
The experience with SourceFlow was really positive from the start and the tech is evolving. It's really clear where we're going and that the customer, my customer is at the forefront of what we're trying to achieve. If there was anything that I wasn't sure about or that wasn't slightly correct on the website or we wanted to change SourceFlow were really helpful in changing it to align with the vision of what we wanted for the website. The website looks perfect, it looks amazing!
&nbsp;
People are already commenting that it's a fresh approach it's not a standard recruitment website, and it's not covered in blue! We're hoping that we can continue to evolve along those lines to be really open and transparent which is one of our sort of core values being honest open and straightforward
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="1 minute, 15 seconds there's something different and come in">&nbsp;</h3>
<h3 class="segment style-scope ytd-transcript-segment-renderer" tabindex="0" role="button" aria-label="1 minute, 15 seconds there's something different and come in">What's next for the websites?</h3>
&nbsp;
We want to focus on what people are looking at. We want to know what people who visit our website are looking at and to see what's doing the best and how we can help other areas as well. Seeing how well our jobs do on the website for example and how easily people get in contact with us coming from there as well.
&nbsp;
&nbsp;
<iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/k1VqN6G2efM?si=__nZp1yVwXVk8axG" width="560" height="314" allowfullscreen="allowfullscreen"></iframe>

SourceFlow: Tell us a bit about Xcede Group as a company?
&nbsp;
Janan: &ldquo;Xcede Group stands out as a market-leading talent solutions provider with two specialist brands: EarthStream, which focuses on the energy sector, and Xcede, which specialises in the technology sector. We pride ourselves on being industry experts, placing customer and candidate success at the core of our services, as evident in our three consecutive Feefo Platinum Trusted Service Awards.&rdquo;&nbsp;
&nbsp;
SourceFlow: Why did you choose to partner with us as your recruitment website provider? 
&nbsp;
Janan: &ldquo;We wanted to work with a trusted provider and after booking a demo with their team, we felt confident that SourceFlow would deliver for us.&rdquo;
&nbsp;
SourceFlow: How did you find the delivery process of your new recruitment websites?
&nbsp;
Janan: &ldquo;The process was smooth sailing, with clear expectations from both sides to meet our required launch date. The new designs are sleek, and our additional pages have helped us communicate who we are as a company.&rdquo;
&nbsp;
SourceFlow: How did you find the team to work with?
&nbsp;
Janan: &ldquo;Bryony, Helen, (Project Delivery team) and the dev team were amazing to work with. They were very understanding and quick with our last-minute changes and requests. They kept us updated with weekly check-in calls and guided us nicely through what can be a very stressful process.&rdquo;
&nbsp;
SourceFlow: &ldquo;What are you most pleased with during this project?&rdquo;&nbsp;
&nbsp;
Janan: &ldquo;The user-friendly navigation of the backend makes it easy for our team to edit our content to reflect the continuous improvements we put in place. Also, the impressive response time of the support team whenever we raise a ticket.&rdquo;
&nbsp;
SourceFlow: &ldquo;How have your new recruitment websites improved your sales and marketing? Are there any metrics you can share?&rdquo;
&nbsp;
Janan: &ldquo;Here are some stats:&nbsp;
&nbsp;
&ldquo;Xcede.com: 
<ul>
<li style="font-style: italic;">Google organic clicks increased by 14% between 12th February 2024 (site go live date) and 8th April 2024 compared to the same period in 2023.</li>
<li style="font-style: italic;">Monitored Rankings (comparing back to February 11th)</li>
<li style="font-style: italic;">15 Keywords increased ranking</li>
<li style="font-style: italic;">Five Keywords ranked for the first time</li>
</ul>
&ldquo;EarthStreamGlobal.com
<ul>
<li>&nbsp;Google organic clicks increased by 23% between 12th February 2024 (site go live date) and 8th April 2024 compared to the same period in 2023.&rdquo;</li>
</ul>
SourceFlow: What's next for Xcede in terms of marketing?
&nbsp;
Janan: &ldquo;We also recently switched over to Bullhorn, so we are looking forward to using Bullhorn Automation and reaping the benefits from the seamless integration between SourceFlow and Bullhorn. Additionally, we have a phase two review of the websites planned and are always looking at continuous improvement.&rdquo;
&nbsp;
If you want a new recruitment website that will look as good, and work as well as the Xcede sites, click here to book a demo to find out how SourceFlow could help you.

<h4 dir="ltr">SourceFlow built three new recruitment websites for <a title="Xcede Group's Recruitment Website" href="https://www.xcedegroup.com/" target="_blank" rel="noopener">Xcede Group</a>, working alongside our partners Bullhorn and Broadbean to deliver joined-up industry-leading solutions.</h4>
<h4>&nbsp;</h4>
<h4 dir="ltr">We interviewed Xcede Group's Head of Marketing, Janan Gok, to discuss how the group&rsquo;s brands&rsquo; elevated their digital marketing through moving their websites to SourceFlow.</h4>
&nbsp;
&nbsp;
<h5 dir="ltr">SourceFlow: Tell us a bit about Xcede Group as a company?</h5>
&nbsp;
Janan:&nbsp;&ldquo;Xcede Group stands out as a market-leading talent solutions provider with two specialist brands:&nbsp;<a title="EarthStream Recruitment Website" href="https://www.earthstreamglobal.com/" target="_blank" rel="noopener">EarthStream</a>, which focuses on the energy sector, and&nbsp;<a title="Xcede's Recruitment Website" href="https://www.xcede.com/" target="_blank" rel="noopener">Xcede</a>, which specialises in the technology sector. We pride ourselves on being industry experts, placing customer and candidate success at the core of our services, as evident in our three consecutive Feefo Platinum Trusted Service Awards.&rdquo;
&nbsp;
<h5 dir="ltr">SourceFlow: Why did you choose to partner with us as your recruitment website provider?</h5>
&nbsp;
Janan: &ldquo;We wanted to work with a trusted provider and after booking a demo with their team, we felt confident that SourceFlow would deliver for us.&rdquo;
&nbsp;
<h5 dir="ltr">SourceFlow: How did you find the delivery process of your new recruitment websites?</h5>
&nbsp;
Janan: &ldquo;The process was smooth sailing, with clear expectations from both sides to meet our required launch date. The new designs are sleek, and our additional pages have helped us communicate who we are as a company.&rdquo; 
<h5 dir="ltr">SourceFlow: How did you find the team to work with?</h5>
&nbsp;
Janan: &ldquo;Bryony, Helen, (Project Delivery team) and the dev team were amazing to work with. They were very understanding and quick with our last-minute changes and requests. They kept us updated with weekly check-in calls and guided us nicely through what can be a very stressful process.&rdquo;
&nbsp;
<h5 dir="ltr">SourceFlow: &ldquo;What are you most pleased with during this project?&rdquo;</h5>
&nbsp;
Janan: &ldquo;The user-friendly navigation of the backend makes it easy for our team to edit our content to reflect the continuous improvements we put in place. Also, the impressive response time of the support team whenever we raise a ticket.&rdquo;
&nbsp;
<h5 dir="ltr">SourceFlow: &ldquo;How have your new&nbsp;<a href="https://www.sourceflow.co.uk/" target="_blank" rel="noopener">recruitment websites</a>&nbsp;improved your sales and marketing? Are there any metrics you can share?&rdquo;</h5>
&nbsp;
Janan: &ldquo;Here are some stats:&nbsp;
&ldquo;Xcede.com:
<ul>
<li dir="ltr" aria-level="1">
Google organic clicks increased by 14% between 12th February 2024 (site go live date) and 8th April 2024 compared to the same period in 2023.
</li>
<li dir="ltr" aria-level="1">
Monitored Rankings (comparing back to February 11th)
</li>
<ul>
<li dir="ltr" aria-level="2">
15 Keywords increased ranking
</li>
<li dir="ltr" aria-level="2">
Five Keywords ranked for the first time
</li>
</ul>
</ul>
&ldquo;EarthStreamGlobal.com
<ul>
<li dir="ltr" aria-level="1">
Google organic clicks increased by 23% between 12th February 2024 (site go live date) and 8th April 2024 compared to the same period in 2023.&rdquo;
</li>
</ul>
&nbsp;
<h5 dir="ltr">SourceFlow: What's next for Xcede in terms of marketing?</h5>
&nbsp;
Janan: &ldquo;We also recently switched over to Bullhorn, so we are looking forward to using Bullhorn Automation and reaping the benefits from the seamless integration between SourceFlow and Bullhorn. Additionally, we have a phase two review of the websites planned and are always looking at continuous improvement.&rdquo;
&nbsp;
<h6 dir="ltr">If you want a new recruitment website that will look as good, and work as well as the Xcede sites,&nbsp;<a style="color: rgb(224, 62, 45); text-decoration: underline;" href="https://www.sourceflow.co.uk/book-a-demo/">click here to book a demo to find out how SourceFlow could help you</a>.</h6>

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Unlock new levels of growth

You want to amplify your recruitment marketing, right?! SourceFlow does WAY more than design industry-leading recruitment websites. Our sites include custom-built marketing tools that enable you to track candidate and client journeys. Intrigued? Find out how we can empower your marketing team.

It’s time to grow with the Flow.

It’s time to grow with the Flow.

See what we’ve delivered for our customers

Bullhorn ATS &amp; CRM is an industry-leading relationship management solution designed to help you pursue and win new business while getting the most from your existing customer relationships. SourceFlow’s websites and marketing tools unlock new levels of growth for recruitment agencies that use Bullhorn.

Bullhorn

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Here’s the really important info

SourceFlow’s recruitment websites and marketing tools simplify client and candidate attraction. We help agencies and consultants to increase revenue and brand awareness.

Get in touch

Gravitas Recruitment Group

Industry-leading multi-channel support for your recruitment websites and marketing tools.

SupportFlow - Customer support hub

The platform provides a rich API for interacting with the data. This is used to provide both dynamic content on the websites, and to enable integrations between Sourceflow and 3rd parties to meet customer business needs. The API consists of two types of endpoints; those requiring authentication, and those that are public. Public API endpoints are for content that is already presented on the website, such as lists of job adverts or other content pages. Authenticated APIs are for creating new data, or retrieving sensitive data such as candidate data. Authentication is either via session cookies (for APIs being used by the page the user is looking at) or via the Client Credentials OAuth2 flow for any external connection. API credentials are also assigned roles to control which endpoints they can interact with.

The websites provided by Sourceflow consist of two parts: The static internet facing website, and the dynamic admin control panel and API. There are dynamic on-page javascript elements that interact with the API to provide a dynamic experience to users. The static websites are precompiled and served directly from filestorage to the user via a CDN, resulting in unparalleled speed and reliability. The dynamic content is provided by a pool of containerised Ruby on Rails servers.

Product architecture

At SourceFlow we take tech security extremely seriously. We have created this guide so our customers’ techy and ops teams can easily find any info they require about tech security should they need it. If you need support for your SourceFlow tech, get in touch.

Tech Security

User accounts

Hosting

At SourceFlow we take tech security extremely seriously. We have created this guide so our customers’ techy and ops teams can easily find any info they require about tech security should they need it. If you need support for your SourceFlow tech, get in touch.

Tech Security & Dev Tools

Bullhorn Automation makes it easy for modern staffing firms to automate workflows, processes, and communication throughout the entire recruiting cycle. SourceFlow’s websites and marketing tools unlock new levels of growth for recruitment agencies that use Bullhorn.

Bullhorn Automation

C&amp;M

Creative Recruitment

eHire

Eligo

Engage People

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Futureheads

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The result

idibu is a mobile-friendly, candidate attraction platform that posts jobs and delivers fresh talent from thousands of job boards, social media sites and job aggregators

idibu

Jackson Grant

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MCG Talent

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Marketing &amp; Promoting Recruitment Websites

Planning &amp; Building Recruitment Websites

The Talent Crowd

Xcede Group

All Sourceflow customer hosting is provided by Amazon Web Services using their London data centre (eu-west-2). 
All data storage is in this region. 
There are CDNs and other networking infrastructure provided by AWS that may be in other regions to enable Sourceflow to be accessible globally, but no sensitive data is stored by these services.

Data centre

The web servers providing dynamic content are Ruby on Rails running in Docker containers on AWS Fargate. Autoscaling is enabled to scale to meet the load demands.
&nbsp;
All security patches for both operating system and our code are applied as soon as they are available.
&nbsp;

Servers

Persistent data storage is provided by two AWS services.
&nbsp;
The database is Postgresql running on AWS Serverless Aurora. It is autoscaling to meet capacity demands. Encryption at rest is enabled, using AES-256.
&nbsp;
Static file storage is provided by AWS S3. There are 3 categories of content that are stored on S3, using different buckets for each. These are: Static files representing the static HTML website. These are each in a separate bucket per customer. This content is all considered to be public, and is fronted by a CDN.
&nbsp;
Files uploaded to the platform for use on the website. This includes items such as images for blogs, or PDF files that can be downloaded. All of this content is considered to be public, and is fronted by a CDN. All customers share the same bucket here for ease of management via the platform, but the file names are difficult to guess.
&nbsp;
Candidate files, such as CVs, certificates, copies of identity cards etc. that have been provided by a candidate during a job application. This data is all confidential. This is stored in its own bucket separate to any public data, and is encrypted with AES-256. Access to this data is only by authenticated requests from the platform. As it is intended that this data only be used when fresh (and likely to have been transferred to a customer&rsquo;s systems via an integration) this data is automatically deleted after 90 days. The metadata representing that the file once existed is persisted to allow for audit purposes.
&nbsp;

Data storage

AWS Cloudfront is used as a CDN as part of the service. Only public data will ever be cached by this CDN, for all other data it merely acts as an entrance point into the AWS network.

All network traffic is encrypted using a version of TLSv1.2 with the weakest cipher suites disabled.
&nbsp;
The supported ciphers are detailed here: <a title="amazon" href="https://aws.amazon.com/about-aws/whats-new/2021/06/amazon-cloudfront-announces-new-tlsv12_2021-security-policy-for-viewer-connections/">https://aws.amazon.com/about-aws/whats-new/2021/06/amazon-cloudfront-announces-new-tlsv12_2021-security-policy-for-viewer-connections/</a>
&nbsp;
TLS certificates are provided for customer websites as part of the service, and all insecure web requests are redirected to https to ensure minimal data transfer over an insecure connection.
&nbsp;
Internal data transfer within the Sourceflow AWS environment is also encrypted where supported. This includes CDN to server, server to database, and server to filestore.
&nbsp;
All encryption at rest is using AES-256.

Encryption

Access allows users to read, search, or download the data.
Write access allows users to modify existing data, or create new data, either via the web interface or the API.
For certain sensitive data, the read and write roles are broken into much more specific roles to allow fine tuning of access.
&nbsp;

Read only

Any user authorised by the customer to access their sourceflow environment and make changes to their sites

Admin

&nbsp;Sourceflow employees who have access to customer Sourceflow environments to enable them to assist Admins with configuration, data entry, or any other tasks a customer may need assistance with.
The environment here is the entirety of the account belonging to a customer. This may include multiple websites.
The primary difference between these two user types is that Admins are restricted to within their customer environment, whereas Superadmins can switch between customer environments.
&nbsp;

Superadmins

Sourceflow users have a default of no access. Roles must be granted to users to allow access to the different features of the platform.
Roles are limited in scope, and are not dependent on each other. A user can be granted any combination of roles to tailor their permissions to the bare minimum they need to perform their tasks.
For ease of management, User Groups can be created to assign the same roles to multiple users.
There is a role that grants full access to all functionality. It is recommended that at least one Admin user has this role to ensure at least one person can make any necessary changes.
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Permissions

Access to features and the data contained within is handled by roles. Roles usually come in pairs, one granting read only access, and one granting write access to modify the data.
Users without a role cannot view, download, modify, or otherwise interact with the data it controls.
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