SupportFlow - Customer support hub

hero banner

Attract & Convert

Industry-leading multi-channel support for your recruitment websites and marketing tools.

SupportFlow Values

SupportFlow Values

Our customer service calls aren't a one-size-fits-all affair. They’re tailored to each individual customer’s objectives and aspirations.

You won’t get generic support messages from us. We know our customers by name and we’re always ready to hop on a call. 

Most of our senior team have worked in the worlds of recruitment marketing and RecTech for around a decade. We can make recommendations that will help grow your business.

Our support desk tool is user-friendly and we respond personally within two hours. We will keep you informed until your query is resolved.

Get a demo
User Empowerment

User Empowerment

We will help you to get the most out of your new marketing platform.

We enhance efficiencies through our structured project onboarding process. This includes scheduled check-ins and feedback meetings, collaboration tech tools, and all the checklists a recruitment marketer could want. Let’s hit those deadlines.

We ensure your team can capitalise on the potential of the latest SourceFlow technology by organising training sessions with the brainy folks in our Customer Experience team. You will be able to operate your new website with confidence.

We share a wealth of resources with our customers including how-to videos and FAQs, to enable them to tackle simple challenges quickly.

Get a demo
Analytics Insights

Analytics Insights

Say bye-bye to guesswork. Our Customer Experience team will help you interpret your new site’s industry-leading analytics so you can make data-driven decisions.

Deep dive into candidate sources, web traffic, and form fills with our advanced analytics.

Our Customer Experience team will work with you to measure the metrics that match your agency’s objectives.

Our aim is to open-up your website data so you can make informed changes to amplify your marketing performance.

Get a demo

Here’s what recruitment marketing gurus think of us

DNA Recruit

"We had a clear ambition to work with someone creative and able to implement a seamless user journey to produce a tailored website that would represent who DNA Recruit is and the level of services we provide. SourceFlow offered us just that."

Monika Vaiciulyte
Head of Marketing
Engage People

"The finished site has super-fast load speeds and a great UX. The design really brings our brand to life, and it just feels like an Engage People website throughout."

Aidan Mortimer
Marketing Manager

“What a great, responsive and fun team to work with. When recruitment websites run through their DNA, it was a no-brainer to take on the quest with them."

Becca Ly
Head of Marketing
Panda International

"Throughout the entire development process, SourceFlow managed our project with exceptional efficiency and effectiveness.  We were impressed with their level of dedication and commitment to ensuring that our project was a success."  

ProTech Recruitment

"We're most pleased with the ability to have so much say in the way that our website was built. It’s also very handy for me as the marketer to be able to edit the majority of the website on the fly without having to ask a support team to implement changes”

Tom Higham
Marketing Coordinator

"The team were excellent, they felt like an extension of my team and still do. I feel we can provide open and honest feedback and continue to develop our existing partnership."

Rebecca Lauder-Fletcher
Head of Marketing
Sheldon Phillips

“Huge thanks go out to SourceFlow for creating a vision I could only dream of.”

Jamie Trick
Owner & Founder
True North Talent

“Our website is as easy to navigate as a Sunday stroll in the park. Designed to be so intuitive that even those who are not tech savvy can navigate it with ease! It's the perfect hub for ambitious candidates and respected brands alike to swiftly explore roles and talent.”  

Emma Symonds
Xcede Group

“The user-friendly navigation of the backend makes it easy for our team to edit our content to reflect the continuous improvements we put in place. We are also pleased with the impressive response times of the support team whenever we raise a ticket.”  

Janan Gok
Head of Marketing

Ready to grow
with the Flow?

Whether you want to refresh your recruitment website design or take on several global sites, we have the experience and expertise you need.